◑ Function
  Unicall/Center has the following functions to improve the business efficiency, and it is very easy and convenient to  use.

① Caller display: Caller ID phone function and displays the caller's information and phone number.

② Display All: Displays the core information of the customer with calling sequence number for for all the telephone lines.

③ Call list: Displays the call list in the order of recent time and the status of the calls including the absent calls.

④ Connection management: Stores and manages the personal information in the database based on the name card function.
⑤ Group management: Stores and manages the member information as group in the database.
⑥ Customer management: Stores and manages the customer information(company etc.) in the database.
⑦ Key number: Manages the key number for each customer.
⑧ Memo/Diary: For user's reference to each customer, displays the memo on the customer information screen, calling screen, etc. and displays the diary on the customer information screen.

⑨ E-mail sending: Sends e-mail to the customer.

⑩ SMS sending: Sends SMS by PC.

⑪ Status display: Displays the call status, the system status, and the count of the absent calls.

◑ Main Display
   

◑ Application Example
  Unicall/Center is a call/customer/contact center product based on CID. The followings are examples that Unicall/Center can be used appropriately in consideration of its functions.
  - A customer center
  - A contact center
  - A call center
  

   
 ◑ Product Model

◑ Performance & Environment

  - Applicable up to four trunk lines.
  - Can use CRM PCs as many as you want.
  - CID device is not needed in your key phone, PBX, etc.    
  - Any PCs through internet environment.
  - CID information from telephony office must be needed.
  - Voice Record: Possible to use with the voice recording product.

 ◑ Manual Downloading
   - If you want to know about Unicall/Center in detail, please download the electronic manual.
   - The electronic manual is available to read as Acrobat Reader.